Ladies and Gentlemen, serving Ladies and Gentlemen

  The Ritz Carlton Hotel Company has built a business based on people as its greatest asset. To deliver outstanding service, and become one of the world’s best names in hospitality, they have developed a model of employee engagement based on meaningful vision & vales that truly live day to day. Read more about the secretRead the full article…

The NASA Janitor & JFK…

  During a visit to the NASA space center in 1962, President John F. Kennedy noticed a janitor sweeping the floor. He interrupted his tour, walked over to the man and said, “Hi, I’m Jack Kennedy. What are you doing?” “Well, Mr. President, I’m helping put a man on the moon,” the janitor responded. ToRead the full article…

simple culture analysis tool

Simple Culture Analysis Tool

  Often changes to organisational culture can feel overwhelming, but by breaking culture change down into simple stages, and focussing first on the situations or areas of your business that most negatively, or positively impact your business culture, you can successfully implement small changes that equal big results. A simple workflow to assess current situationsRead the full article…

key scale up challenges

Key Scale Up Challenges

    Sherry Coutu wrote the Scale Up Report back in November 2014, but it continues to be one of the best reports on business scale up problems to this day. The report outlines some key problem areas, and if businesses looking to significantly grow can solve these problems, they will find scaling up muchRead the full article…

How Airbnb used Storytelling to Create a Unique Candidate Experience

“Belong Anywhere” is Airbnb’s company tagline, representing its mission to build a trusted community of people and places to stay. So, imagine if a candidate applied to the trusted, community driven brand, just to hear nothing back? The impact on Airbnb’s brand could be huge, so it was important that Airbnb’s “Belong Anywhere” tagline, representedRead the full article…

Key Personality Profiles for Recruitment

  In today’s dynamic working environment, hiring managers need to be a lot more strategic when hiring. In addition to skill sets and work experience, assessing personality fit is extremely important. Regardless of position, industry or seniority, there are key traits and success indicators that should be high on recruiting assessments. Finding great people isn’tRead the full article…

The importance of Succession Planning

    According to a recent report, over 60% of business owners do not have a defined succession plan. In order to future proof your business, it is vital that you have to have a strategy in place to fill key positions, should one of your rising stars leave you. There are many benefits to implementing anRead the full article…

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